Customer Issue: Mr. Fernandez’s garage door was making a lot of noise while moving, and even while it wasn’t, and she was worried it was going to break down completely.
Our Solution: Our professional disconnected the LiftMaster WLED garage door opener from the system in order to inspect it carefully, finding that the motor was completely worn and needed to be replaced. Once this was done, the opener was returned to its place so the system could be tested.
Customer Issue: Longtime wear and tear was making the customer’s garage door tracks increasingly prone to releasing the door.
Our Solution: Fortunately, nothing had quite broken yet, so removing the door from its tracks was relatively simple for our team. With it out of the way, they removed the tracks, screwed in their replacements, and also replaced two of the rollers that were looking questionable for good measure. Then, realigning the door was done to ensure it could once again move with smoothness and ease.
New Garage Door Installation
Customer Issue: Wanted a new garage door.
Our Solution: Although the customer had already done his research, he wanted to hear more options and chose GD1LU model from Clopay’s Gallery® Collection, following our recommendation. We replaced the door, adjusted spring tension and opener settings and made sure the rest of the system worked fine.
Customer Issue: Noisy opener.
Our Solution: Budget for this project was not a problem, but we still discussed a number of options before our customer chose Chamberlain Whisper Drive model WD962KEV. We installed it, double checked the system and showed him how to use all of the new features.
Customer Issue: Worn out rollers.
Our Solution: We found the culprit right away, explained pros and cons for different types of rollers and advised switching to nylon ones. Once we got the green light, we installed a new set, applied lubricant where needed and did some fine-tuning to boot.